cali~jenn
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ugh... I am shocked honestly most good companies will acknowledge your complaints even if just to say I am sorry. Hoping they still will/ LOVE your avatar!!!!! 

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3 days and not even an acknowledgement of my letter from NVI. I am disappointed. As much money as I spend as well as other's on their brand of food I was hoping at least for an apology. I added it up and it is $700 for his food a year. I truly did not expect or want anything free, but at least acknowledge my complaint!!![]()
[MENTION=2]desertskybulldogs[/MENTION], WOW and I was SO impressed!! I thought they finally responded to me, I had no idea you had contacted them yourself. Today while I was at work I had a missed call, and a voicemail. I could not call back because I was at work. I personally got a call from Steve and his direct ext. # and to call him back by 5, well it is to late today so I will call him tomorrow. What did you say to them???
[MENTION=2]desertskybulldogs[/MENTION], WOW and I was SO impressed!! I thought they finally responded to me, I had no idea you had contacted them yourself. Today while I was at work I had a missed call, and a voicemail. I could not call back because I was at work. I personally got a call from Steve and his direct ext. # and to call him back by 5, well it is to late today so I will call him tomorrow. What did you say to them???
I just emailed a lady that I had spoken with before about EBN and told her about what happened. Told her no response in 3 days. She messaged me back within 5 minutes :D
They don't advertise with us (not like they need to) but as long as they take care of my peeps that is what is important!![]()