I called Tuesday morning to get a price on blood allergy testing. The frontdesk said, I'll leave a message for the vet and she'll get that information for you and give you a call. No call that day. So Wednesday morning around the same time (I politely gave 24 hours) I called again, saying I called yesterday morning looking for pricing and I haven't heard from the doctor. The front desk says, Hold on let me see if she got that info....no she didn't yet, I'll let her know you called and she'll call you today. So 5:45 comes around and I know they're closing at 6, so I call and explain, I called yesterday morning, this morning and I know you're closing in 15 minutes. Will the doctor be getting back to me after hours because she still hasn't called. The front desk says, hold on let me see if she got that information, nope she hasn't, she'll probably call you after hours, thats when they make all their calls. So this morning (thursday) I called again asking what was going on....As I'm typing this she called....I am sooo mad right now!
All I flippin asked for was a price for the blood allergy test! I didn't need for her to shove Rx Iams, eukanuba & Royal Canin down my throat! One of the first things she said was "I understand you want to do an allergy test, and that's fine, we can if you want, but what I suggest as the next step is to start him on this food called H/A" I asked, is that Hill's and I barely gave her time to answer yes, when I said no thank you. (Don't come near my dog with that crap that you call food!) So that's when she tried pushing "other Rx foods, made by other manufacturers. That's when I asked who and she listed the crap that I mentioned above. I told her I would much rather start the bland diet then go through by trial and error. SHE DIDN'T KNOW WHAT THE BLAND DIET WAS! Then she starts talking about how the ear drops he had, had steroids so she'll have to check and see how long he needs to wait. Is he on ear drops still? I wanted to say "i don't know, why don't check his flippin chart that you should have IN FRONT OF YOU! but instead i said no and that I understand all that, i really just wanted a price first. Seriously WTF. I'm so mad! So she gave me a price of $329 for the inhalent and food test. That wasn't even all of the stupidity in the conversation. She didn't even know what test I wanted, even though I said it 4 times to the front desk. Not only was I mad from her making me wait over 48 hours for a stupid price...the first thing she asked was 'how is bruin doing?' which you would think is a nice thing....well I wanted to say to her 'maybe you would know how bruin is doing if YOU CALLED 2 weeks after the vet visit LIKE YOU SAID YOU WERE GOING TO DO!'
I'm so mad, I feel like crying! Am I over reacting?

All I flippin asked for was a price for the blood allergy test! I didn't need for her to shove Rx Iams, eukanuba & Royal Canin down my throat! One of the first things she said was "I understand you want to do an allergy test, and that's fine, we can if you want, but what I suggest as the next step is to start him on this food called H/A" I asked, is that Hill's and I barely gave her time to answer yes, when I said no thank you. (Don't come near my dog with that crap that you call food!) So that's when she tried pushing "other Rx foods, made by other manufacturers. That's when I asked who and she listed the crap that I mentioned above. I told her I would much rather start the bland diet then go through by trial and error. SHE DIDN'T KNOW WHAT THE BLAND DIET WAS! Then she starts talking about how the ear drops he had, had steroids so she'll have to check and see how long he needs to wait. Is he on ear drops still? I wanted to say "i don't know, why don't check his flippin chart that you should have IN FRONT OF YOU! but instead i said no and that I understand all that, i really just wanted a price first. Seriously WTF. I'm so mad! So she gave me a price of $329 for the inhalent and food test. That wasn't even all of the stupidity in the conversation. She didn't even know what test I wanted, even though I said it 4 times to the front desk. Not only was I mad from her making me wait over 48 hours for a stupid price...the first thing she asked was 'how is bruin doing?' which you would think is a nice thing....well I wanted to say to her 'maybe you would know how bruin is doing if YOU CALLED 2 weeks after the vet visit LIKE YOU SAID YOU WERE GOING TO DO!'
I'm so mad, I feel like crying! Am I over reacting?