[MENTION=4278]Alaskasmom1[/MENTION] I had a similar experience with our old vet with Mac's entropian only it was the stupid receptionist that would't listen or relay my messages properly. Mac had entropian, got ointment for it and he wanted to hold off since he was so little and was afraid he'd take too much skin and it'd stretch out too much later. Took him back and agreed ok we'll do it sooner. Woke up 2 days later and it was BAD. Called the vet, receptionist said ok a week from Friday ok? Well no, not if today's TUESDAY and you mean NEXT Friday! Can't another doc at the practice do it?? She went back and forth with me that I don't need to be so worried about it, he'll be fine and it's not that urgent. I had it, doc finally called me myself and he said he'll do it tomorrow since he's the one who put it off he'll come in early as his 2 surgical techs already come in at that time and they'd start it ASAP. Well, I get a call at work that he's had to back out of the surgery because his eye is so bad it's beyond his help and he needs an expert. Well, needless to say that the expert (which she really really was!) agreed that if it had waited any longer he would have lost his eyeball completely. That lady just kept arguing though. Us moms know best, that's all I have to say. So glad you got a new vet.
