I hope you find a vet you like. We, too, do not feel like we are more than a number at the vet we used with Aubrey. They are so busy because they've been around for years that I just feel like they gave us the 'yeah yeah's' until they realized Aubrey was losing too much weight too fast and the vomiting was not going away. With Aubie Shug, we are trying a new vet nearby. They are available 24 hours a day, has a vet there 24 hours all weekend from close Friday to opening Monday, and even offers at home care for a small fee. I've heard nothing but good things about them so far, so we will see how it goes!