oh my sounds like they have a person in shipping who is not doing their job right. id let them know for sure. only if people complain can it be fixed.I ordered from PetFlow last Thursday and when my order was delivered on Saturday I thought of this thread.
I ordered a case of the 5.5oz cans of Trippet Venison Tripe. When I opened the box the shrink wrap on the case was shredded, the cans were all over the place. The cans were filthy and most of the labels had either come completely off or were hanging by one end.