Page 1 of 2 12 LastLast
Results 1 to 12 of 17

Thread: UGH!!! Just really need to vent!!

  1. #1
    Rescue Volunteer Become a 4 Paw Member
    I Have Earned Community Veteran Status!
    Gertie's Mom's Avatar
    Location
    SanTan Valley, Az.
    Posts
    1,732
    Bulldog(s) Names
    Gertie & Ida
    Likes (Received)
    1

    Default UGH!!! Just really need to vent!!

    Anyone here sell or buy on ebay? I am soooo furious right now! I just don't know what to do! I have been buying and selling on ebay for years. I have a feedback score of over 500, 100% positive, meaning no one has had any problems with any transaction they've had with me. I've been selling on ebay here lately. On Fri. of last week I sent off 6 packages. Yesterday I received 5 messages from very happy buyers and one message from from a buyer who has come up with every complaint you can imagine, none of which is true! She says the items aren't as descrobed, that they reek of smoke, and I put in every listing "From a smoke-free home". I am not a smoker, this info. is important to me, I don't want to smell smoke, I figure other non-smokers feel the same. So who'd be silly enough to put a non-required statement "Smoke-free home" into their listings and then send off things that smell of smoke? That would just be asking for problems, right? She also says the items are COVERED with cat hair, they're dirty and one is a fake. I don't own a car, and my dogs stay downstairs, these items are upstairs). So I didn't respond immediately (I just got the message from her late yesterday), I contacted ebay to ask what they recommend I do. I put in my listings that I don't accept returns, because I don't misrepresent anything, I provide pictures and a good description, I really don't want to mess around with returns and refunds. No one has ever had an issue til this woman. I was shocked to find out that ebay will do ANYTHING to keep their buyers happy, but nothing to protect their sellers, and the sellers pay all the fees that keep ebay up and running. They told me I should allow her to return these items for a refund. I said I had opted to not accept returns. They said that doesn't matter (WHY do they even offer this option?!?), if she says the item is not as described, I need to make this right with her. So, since I've never dealt with this before, I contacted a couple of people I know who sell on ebay, to see what they recommended I do. This-morning I planned to contact the buyer asking for her to send me pictures of these items, so I could compare them to the pics I have. These are not one-of-a-kind, who knows if she really intends to return the actual items I sent to her? But before I could contact her, I discovered there were already two disputes filed with ebay, she didn't even have the decency to give me a reasonable amount of time to respond to her. And, Paypal has frozen the funds in my Paypal acct., apparently they must figure they will be giving her a refund. I am soooo irritated!! I just don't know what to do! Thanks for listening to my rant!

    There is nothing nicer than two sweet Bully girls, unless it's THREE sweet Bully girls!!
    Julie, Gertie, Ida & Clementine in Az.

  2. #2
    Member of Bulldog Addicts Anonymous Become a 4 Paw Member
    I Have Earned Community Veteran Status!
    TessaAndSamson's Avatar
    Location
    Southern California
    Posts
    4,262
    Bulldog(s) Names
    Samson
    Likes (Received)
    8
    Blog Entries
    3

    Default Re: UGH!!! Just really need to vent!!

    Oh no what a nightmare! I am so sorry! I have never used ebay at all so I can't give any suggestions but I hope you get this resolved soon!

    "Looking at a bulldog is said to cure the worse of the blues, living with one, serves to prevent them!" -Author unknown

  3. #3
    Bulldog Vet in Training Become a 4 Paw Member
    I Have Earned Community Veteran Status!
    LisaMarie's Avatar
    Location
    Burlington, Vermont
    Posts
    1,201
    Bulldog(s) Names
    Mocha Bubbles
    Likes (Received)
    1

    Default Re: UGH!!! Just really need to vent!!

    Sorry to hear about that. You know some people love to start problems. I have a feeling she just wanted to returne whatever she purchase from you and its coming up with lies to get her money back.
    LisaMarie

  4. #4
    Rescue Volunteer Become a 4 Paw Member
    I Have Earned Community Veteran Status!
    Lacey28's Avatar
    Real Name
    Lacey
    Location
    Windsor Ontario Canada
    Posts
    1,871
    Bulldog(s) Names
    Silva and Stella
    Likes (Received)
    0

    Default Re: UGH!!! Just really need to vent!!

    That is crazy! I have never sold anything on ebay. I do but from the site all the time! It sounds like she had nothing better to do, some people just make me so and !! I hope everything works out okay!
    He is your friend, your partner, your defender, your dog. You are his life, his love, his leader. He will be yours, faithful and true, to the last beat of his heart. You owe it to him to be worthy of such devotion. - Anonymous

  5. #5
    BullyWood Movie Star Become a 4 Paw Member
    I Have Earned Community Veteran Status!
    Bella'sMom's Avatar
    Location
    Eau Claire WI
    Posts
    3,310
    Bulldog(s) Names
    Abby 13 (RIP), Bella (6), Betsy( RIP), Frenchie: Oliver
    Likes (Received)
    15

    Default Re: UGH!!! Just really need to vent!!

    I have bought and sold on Ebay, but never had issues. I had a co-worker who, no matter what she bought and where from, she always had an issue and a HUGE one. After a while I came to realize that it was just her. I would investigate her Ebay account, how many people has she complained about, you most possibly will find almost all. Tell her to return the items in the original shape and all but shipping will be returned to her. But make sure you reply to her message on your Ebay, that will also post along side her complaint, so perspective buyers can see it.

    Always with me

  6. #6
    Member of Bulldog Addicts Anonymous Become a 4 Paw Member
    I Have Earned Community Veteran Status!
    Alice Kable's Avatar
    Location
    Joseph, Oregon, United States
    Posts
    4,424
    Bulldog(s) Names
    Ruggles and Buster
    Likes (Received)
    0

    Default Re: UGH!!! Just really need to vent!!

    I agree with @Bella'sMom. No matter how much you try there are some people you just can't please!

  7. #7
    Doggie Boutique Owner Angelgirl's Avatar
    Location
    Pa
    Posts
    882
    Bulldog(s) Names
    Annabella (Belly) and Bob Dylan
    Likes (Received)
    0

    Default Re: UGH!!! Just really need to vent!!

    That's a shame I buy on there quite a bit, but never sell because you can never please some people. Maybe she had a case of buyers remorse and is looking for a way to get a refund. I do know how ebay operates and it's all about keeping the buyers happy even when you know the buyer is a bald faced liar.
    "A bulldog is like a potato chip, you can never have just one"

  8. #8
    ..........
    Real Name
    Lari
    Country
    USA
    Location
    Milwaukee, WI
    Posts
    8,495
    Bulldog(s) Names
    (HRH) Her Royal Highness Princess Gracie & Princess Amelia Pond (Amy)
    Likes (Received)
    1

    Default Re: UGH!!! Just really need to vent!!

    I have bought a lot on eBay. Never sold partly because I figured, considering my luck that is exactly what would happen.
    Like @Bella'sMom said there are some people out there that seem to look for trouble.

    I knew someone who would bid on things, or order things, then always seemed to find something wrong and just wouldn't pay for it, or get her money back, and not return the items either. I quickly figured out that going shopping with her wasn't a safe thing to do either. I'm fairly certain she practiced several forms of shoplifting and retail theft. I only saw one thing, but thats all I needed to see. I quickly distanced myself from any sort of friendship with her.

  9. #9
    Dog Park Attendant cadillactaste's Avatar
    Real Name
    Darlene
    Location
    OHIO
    Posts
    454
    Bulldog(s) Names
    Tank and Sarge
    Likes (Received)
    0

    Default Re: UGH!!! Just really need to vent!!

    I am curious if this buyer isn't a fraud...like it's a game to "get free merchandise"...Is there any way to check their past history? See if they've filed complaints with others...

    I am sorry to hear your dealing with this. And it is frustrating that Ebay doesn't uphold the seller in any way...

    My FIL is wanting me to post an auction for him on Ebay...I strive to obtain my feedback. I sold years ago...but worry about ones messing with my feedback as you just stated your dealing with now.

    My FIL won't even get an estimate on shipping but "will pay for shipping out of his pocket" I asked him to have UPS packages his item. It's a train turnabout. It's big...and I would HATE for it to arrive broken and my feedback ruined. My husband is going to deal with his dad...sigh...

    But your nightmare scares me from selling his item...that's for sure.
    ~ Darlene: 20+ years of being owned by bulldogs. But I can still learn something new from forums and other people's experiences.

    Bulldogs: Tank and Sarge

    Australian Shepherd: Ahsoka ~ Sarge's sister from another mother...and father

    The rest of my zoo:
    1 Pastel Ball Python - No Feet
    2 chinchillas - Nibbles and Fluffy
    2 Ornate Wood turtles- Franklin and Turkish


  10. #10
    Rescue Volunteer Become a 4 Paw Member
    I Have Earned Community Veteran Status!
    Luvin My Bullie's Avatar
    Location
    Tuscumbia, Alabama, United States
    Posts
    1,579
    Bulldog(s) Names
    Chaos
    Likes (Received)
    0

    Default Re: UGH!!! Just really need to vent!!

    I buy off ebay but have never sold. I do work in retail as a retail manager and one thing I will say, there are dishonest people in this world and reguardless of what you do to make them happy the are never satisfied!!! and they usually try to make it fall back on u which is obviously what she is doing. I hope it all works out for you....some ppl.....uuuggghhhh
    Bullies leave pawprints on our hearts furever <3

  11. #11
    Rescue Volunteer Become a 4 Paw Member
    I Have Earned Community Veteran Status!
    Gertie's Mom's Avatar
    Location
    SanTan Valley, Az.
    Posts
    1,732
    Bulldog(s) Names
    Gertie & Ida
    Likes (Received)
    1

    Default Re: UGH!!! Just really need to vent!!

    I messaged the buyer, I tried VERY hard to be nice. But I told her there's NO way these complaints are true and I am not refunding her money. So she messaged me back, was quite nasty. I have been selling as well as buying, on ebay for years and have never had a problem. She's obviously unbalanced, dishonest, or both. I'd say just return the items, but I don't trust her. I don't know what kind of mess she'll send me back. The world is full of people out to cheat others, she appears to be one of them. I think it will be taken out of my hands by ebay. I think they will tell her to return the items and then they give her MY money back. All I can do at that point is appeal it. And, get this!! I also found out that sellers can no longer leave negative feedback for a buyer. They can leave negative for the seller but I can't leave anything but positive for her. So of course I'd leave none, but that doesn't lower her score, as she deserves.

    There is nothing nicer than two sweet Bully girls, unless it's THREE sweet Bully girls!!
    Julie, Gertie, Ida & Clementine in Az.

  12. #12
    Lucy-licious
    Guest

    Default Re: UGH!!! Just really need to vent!!

    This is very frustrating situation to be in. If you agree to refund can you state you will do so only on reciept of returned items? If they are not returned or faulty on return can you then dispute with Ebay? Can you leave possitive feedback worded in a manner that shows what she has done....." dispute filed with great speed that enabled me to arrange return and refund quickly and efficiently"
    As for future dealings dont let this put you off 1/500 is not bad statistically. I personally always check the buyer feedback on all sellers i havnt used before and would not let one put me off

Page 1 of 2 12 LastLast

Remove Ads

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •