Hi my name is Cindy and I'm new to this forum. I'm a dog groomer and want to say I'm sorry for what happened to your dog. Some dog's will struggle when on the grooming table and I have even heard that dog's have fallen off the table while still in the noose. That can cause serious injury. When I groom a dog and they struggle on the table I will groom them on the floor. I have been grooming my bulldog "Hooch" since he was 8 weeks old so he is very comfortable with the grooming table and high power dryer. I don't know when you started the grooming process with your dog but my experience is the younger they are the easier it is for the dog and groomer. In other word's it's easier for them to acclimate at an early age. I put Hooch in the shower with me and he love's it. I hope your guy is ok and I would speak to the petco manager.