I only use the baby shampoo on top of their heads, just in case it gets in the eyes. I use the spa facial scrub on their faces/jowels area. I also had issues with Tidus flaking. I message Courtney at Carolina Pet Pantry about it, and she suggested I try the tea tree oil shampoo for him. I love it, and he is flaky no more. On my other bullies I use some clean shampoo from my vet.