I like the Highlander and thats what my brother wants his wife to get but she wants a 4Runner. I have a 2015 Grand Cherokee and didn't have any trouble with it. I just trade too much. People have issues with the gear selector on the grand cherokee's and I did the same as some of them but I pay attention to whats going on. I never had a wreck or came close to wrecking. The shifter isn't any worse than any German car available right now which function similar and I would bet the shifter in the Grand Cherokee is from Mercedes Benz.
My dad was a car dealer and I know all the tricks but I have still lost my butt on trade ins. I don't care to shop all the local dealerships and make them outbid each other since all I really care about is the amount I have to finance and Interest rate