This actually happend to me last Feb actually on Silvas b-day my bank called me and $1600 had been taken from my account. There were 5 different transactions from someone in Quebec. It happend to alot of people, someone put a chip in a debit machine and copied bank cards in Windsor. It was in the newspaper and everything. The cops had to come to my house and take my statement at Silvas birthday and boy were they blown away when we told them that the b-day party was for my dog! Anyways I got my money back but it did take about a week! It is an awful feeling, I hope things get figured out for you and get your money back very soon!