Results 1 to 5 of 5

Thread: Quick Pet Flow Question

  1. #1
    BullyWood Movie Star Become a 4 Paw Member
    I Have Earned Community Veteran Status!
    Need help with the forums?  Contact me!
    sheshistory's Avatar
    Country
    United States
    Location
    Vermont
    Posts
    3,432
    Bulldog(s) Names
    Bentley, Linus, Truman
    Likes (Received)
    249

    Default Quick Pet Flow Question

    My friend recently relocated to a remote area in New York and is ordering dog food through Pet Flow. He ordered dry and wet food and only received the dry so far and it did not have a packing slip.

    My question is do they normally send the wet food separate?

    Thanks!

    "I think dogs are the most amazing creatures; they give unconditional love. For me they are the role model for being alive."
    Bentley (5.24.04 - 6.26.10) & Linus (1.10.06 - 7.31.13)

  2. #2
    .................
    Real Name
    Becky
    Location
    Southern California
    Posts
    14,938
    Bulldog(s) Names
    Jake
    Likes (Received)
    4

    Default Re: Quick Pet Flow Question

    I don't know..but I've emailed them with questions and they are very prompt with answers! They have great customer service...I bet it would be shipped separate..a guess only!

  3. #3
    ..........
    Real Name
    Jenn
    Location
    Southern California
    Posts
    0
    Bulldog(s) Names
    Cutty, Miila and Mugsy the pug :)
    Likes (Received)
    4

    Default Re: Quick Pet Flow Question

    Never ordered wet so no help here either but must have been separate I would think.

  4. #4

    Default Re: Quick Pet Flow Question

    Hi there and thanks for the great question.

    Every order is different, and some orders due to need to go out in couple boxes due to weight and to reduce damage. If you could just PM me with your friend's email address or order #, or have your friend email us at help@Petflow.com, we'll be more than happy to look into this right away and see where that wet food is.

    We look forward to helping you both!

  5. #5
    .................
    Real Name
    Becky
    Location
    Southern California
    Posts
    14,938
    Bulldog(s) Names
    Jake
    Likes (Received)
    4

    Default Re: Quick Pet Flow Question

    Wow! Now THAT'S customer service!!

Remove Ads

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •