I personally don't go to Petsmart or Petco for anything - at all. I buy all of Tyson's food, treats, vitamins at Natural Pawz, and we do all his bathing, clipping, etc. I don't trust him to anyone - unless I am standing right there beside him. The vets in Petsmart (Banfield) are a joke. I have heard the most horrendous stories. I have never, and will never use any of their services. I order all of Ty's leashes, collars, etc online.