I am glad to see this post(not glad that this has happened to you) but I too was very upset with my breeder(second pup I have gotten from her). My pup came with uti, geridia, horrible ear infections and I am assuming was kept in a tiny crate 24/7 because we have a lot of crate training to undo. I did not think to contact the akc but I certainly will. She also has not gotten back with me. Not that I would ever send this pup back to her. She gave me an excuse that I could not come to her home because she does not want people in her home due to her kids. I bought that because it sounded feasible. I recently found out her "kid" is 18.