well im so very sorry for your loss and thanks for posting this so if it was the cooling pad then maybe others will be more careful with them if they plan on still using them. i think they are great but perhaps to be used with care. my problem is they wouldnt give you the ingredients until you got a lawyer involved. that says volumes to me. not sure you can persue them legally but at least you can warn others to the possible dangers with this product when the dog is not supervised. so sad.