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Thread: I have a problem!`

  1. #1
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    Default I have a problem!`

    I have been ordering Fromm from pet flow since we got Chaos. Never had any problems. I went to check the status of his food order and they are not shipping anything until 8/31 due to updating their warehouse (is what the website said) The problem is he has enough food for 2 maybe 3 days......the time his bag should have been here So what am I gonna do, the 31st is next wednesday....thats a week....or more that I need food for my baby. And to make it worse we will be on vacation next week so its not like my mom will cook him chicken and rice..... Chaos is gonna think I'm the worst mom ever....lost his manhood now he will be foodless.....
    Bullies leave pawprints on our hearts furever <3

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    Default Re: I have a problem!`

    oh dear, you are in a pickle , check on-line for a distributor near you that deals in Fromm, they are located everywhere. I got a small doggy shoppe 5 miles from me. He, (you) may get lucky

    Life is like a box of chocolate covered

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    Default Re: I have a problem!`

    Hi! Have you ever shopped at Carolina Pet Pantry? If not check them out. They carry FROMM and have Free Shipping. www.carolinapetpantry.com

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    Default Re: I have a problem!`

    I know that amazon.com has a few of the different Fromm flavors. We are on amazon prime, so it's free 2 day shipping. I'm not sure how much the shipping cost is regularly, but it might be worth checking out if they could get a small bag to you fast.

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    I live in alabama and we dont have anyone within 100 miles of me that sells fromm

    luvinmybullie
    Bullies leave pawprints on our hearts furever <3

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    What is the next best food to fromm that i could possibly purchase locally? He hasnt had allergies except a small bit to chicken. He is currently on salmon a la veg fromm

    luvinmybullie
    Bullies leave pawprints on our hearts furever <3

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    Bulldog Vet in Training anatess's Avatar
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    Default Re: I have a problem!`

    Hi Paula, I have several stores close to me that sell Fromm. If you like, I can ship you a small bag using the USPS flat rate box. I have no way for you to pay me, so hey, you get lucky.

    I got Bullied and loving it!
    Bella "Bullie" Rose, adopted on July 24, 2011

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    Default Re: I have a problem!`

    I had a problem with my petflow order at the beginning of this month and I ran out of food. I bought them Blue Wilderness the salmon flavor and the duck flavor. They are both grain free and my boys loved it and when my fromm order came in, they went back to eating their beef frittata with no problem. Petsmart sells the Blue Wilderness.
    Kim, Lord Sebastian, Sir Oliver, Remy Le Beau, and Gracie Lou <3

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    Default Re: I have a problem!`

    Oh..this happened to me on Monday with petflow. I sent them an email and requested they check stock in another warehouse and they did! It was available and shipped out. If I were you I'd email them asap and tell them you expect better customer service than that! They should've shipped out the orders that were close to shipping early...or at least let us know. This is the 3rd issue I've had in as many orders. It's almost 5 back east..so I would call and email..I have some I just received today..will be happy to send you out a small bag of surf n turf if it will help!

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    Default Re: I have a problem!`

    Quote Originally Posted by sargentsmom View Post
    Hi! Have you ever shopped at Carolina Pet Pantry? If not check them out. They carry FROMM and have Free Shipping. www.carolinapetpantry.com
    I know they were carrying fromm but thought they stopped? I was using them until she said they werent going to carry it anymore so I stopped looking for it there. Hmm....
    Well this all reminds me I need to order now in case something happens like this. My orders seem to usually take a week exactly from the day I order but last time it only took like 2 days. Never has taken longer, (knock on wood) so I always plan for that length of time.

  11. #11
    Bulldog Vet in Training anatess's Avatar
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    Default Re: I have a problem!`

    I was just thinking...

    I live in hurricane area of Florida. We always go through emergency preparedness review every year. And part of that review is to have enough non-perishable food to last us 3 months. This includes dog food. The past 2 years we've been having financial issues that our "stock" is down to 1 month.

    But, either way, I think it's a good idea to have an extra bag of dog food in the pantry.

    I got Bullied and loving it!
    Bella "Bullie" Rose, adopted on July 24, 2011

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    Default Re: I have a problem!`

    I agree with the 3 month deal. Thats a great idea. Thanks @anatess for the offer. I think I will email them as well and hopefully they can do the same for me @JAKEISGREAT. That would be awesome. I will let you guys know if I need to "borrow" a small bit, or have anatess pick me up a bag. And I will pay you, if nothing elase I can mail u a check You guys are amazing.
    Bullies leave pawprints on our hearts furever <3

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