Found this in their kibble

[LariP]

Unfortunately in todays automated world that sort of thing can happen to even the best company.
I worked for 16 years in a metal beverage container production facility and at the speeds the product is made there is no way that absolutely every possible contaminant can be caught.
I'm sure it is probably a shaving of some plastic likely from one of the ingredients. A small piece that came off of the packaging when it was opened...something simple like that.
But I do hope they at least send you some kind of coupon or something in good faith.

[ChrisRN]

I think we'd all be appalled by some of the things that sneak into our pet food--and what is allowed.

[Ftse 100]

At least you found it Henny before the boys ate it, hope you get something free for it too.

[Jennifer Clark]

Wow I will be looking very closely at Shelly Bean's food from now on, hopefully its just an isolated event. Good thing you caught it before your fur baby ate it.

[cali baker]

Still waiting to hear back from NVI but it's a holiday wknd so may not be til Monday. A coupon would be nice...but I DO like @pdolphin27 's idea b/c I need a vacation really bad!!

[JAKEISGREAT]

That's maddening! Be interesting what they say!

But....Jake would eat that in 2 seconds!

[dolphin]

So would Buster. It would be minuscule if it was in Fromm's for crying out loud I would never see it!

[cowsmom]

I think we'd all be appalled by some of the things that sneak into our pet food--and what is allowed.

amen to that i laugh when people say oh no you cant feed people food must be strickly kibble. im like um your people food is better.

[cowsmom]

gosh henny that is scary but like lari said the way kibble is made and ran through im sure there are things that well just happen. not saying they should but they do. ive read all sorts of things people have found in their food online and im sure if it was an issue there would be alot more things heard bout nvi kibble so im thinking this is just isolated. im sure they will offer you some coupons or something. heck they send me coupons and i dont even use their food.

[Jennifer Clark]

I was always told don't feed to dog table food but with Sheldon I figure if its healthy for me then it must be for him too. We eat a lot of fresh fruits and veggies and I tend to share with him.

Love has a name and its name is Sheldon!!!<3

[cali baker]

Unfortunately in todays automated world that sort of thing can happen to even the best company.
I worked for 16 years in a metal beverage container production facility and at the speeds the product is made there is no way that absolutely every possible contaminant can be caught.
I'm sure it is probably a shaving of some plastic likely from one of the ingredients. A small piece that came off of the packaging when it was opened...something simple like that.
But I do hope they at least send you some kind of coupon or something in good faith.

gosh henny that is scary but like lari said the way kibble is made and ran through im sure there are things that well just happen. not saying they should but they do. ive read all sorts of things people have found in their food online and im sure if it was an issue there would be alot more things heard bout nvi kibble so im thinking this is just isolated. im sure they will offer you some coupons or something. heck they send me coupons and i dont even use their food.

Yup, couldn't agree more. As we all know, these things can and do happen with human food as well. I find myself habitually scanning their kibble every time I pour it out now tho!

[xsubsailor]

I'm with Jeannie on the free bag or at least a coupon for a percent off!

It always amuses me when I have an issue with a resturant or food, they want to give me more of what I had an issue with. I guess that's all they can do.

or maby

Yes or $100,000,000 cold hard cash and all expenses paid trip to Tahiti and back with all BULLDOG accommodations included

has a good idea.