Results 1 to 12 of 12

Thread: Acana vacuum sealed?

  1. #1
    Bully Bootie Duty Maife's Avatar
    Real Name
    Maia
    Country
    Germany
    Posts
    152
    Bulldog(s) Names
    Ulysses
    Likes (Received)
    0

    Default Acana vacuum sealed?

    For those of you who feed champion foods: do Acana and Orijen foods come always vacuum sealed/hermetically sealed or only sometimes? Last week I ordered from a new retailer and is the first time in a year that the food didn't come vacuum packed, so air just goes in and out. I thought it was odd so I contacted the company, and a very unfriendly woman told me that it was a coincidence I had always received vacuum sealed packs, because in the factory is just done sometimes and sometimes not. I didn't like her answer at all... I'm considering sending the 13kg back, but his actual bag is almost over so just wanted to make sure I'm not overreacting.

  2. #2
    mabel lou
    Guest

    Default Re: Acana vacuum sealed?

    mine were sealed!

  3. #3
    I'm not OCD....now who moved my bulldog? I am an EBN Reporter
    Become a 4 Paw Member
    I Have Earned Community Veteran Status!
    Need help with the forums?  Contact me!
    2BullyMama's Avatar
    Real Name
    Christine
    Country
    USA
    Location
    Gilbertsville, PA
    Posts
    40,164
    Bulldog(s) Names
    Lambeau, Chelios (Frenchie), Nitschke (2004-2011) and Banks (2005-2014)
    Trophies
    Likes (Received)
    11497

    Default Re: Acana vacuum sealed?

    I buy Fromm at a local specialty store... some are vacuum sealed some are not for all the brands in the store, so it must be something they all do. may be call back and you will get a more friendly person to answer your questions
    ----------------------------------------------------------------
    There is a part of your heart not alive until a bulldog has entered your lif
    e.

    Nitschke (2004-2011) and Banks (2005-2014) -- My angels
    Thank you for all the love, fun and teachings




  4. #4
    Bully lovin' movie buff Become a 4 Paw Member
    I Have Earned Community Veteran Status!
    sweetpeasmom2008's Avatar
    Real Name
    Jenni
    Location
    Utah
    Posts
    2,518
    Bulldog(s) Names
    Lola and Lucy
    Likes (Received)
    1

    Default Re: Acana vacuum sealed?

    The fromm puppy I bought in the past always comes sealed but the black bag fromm I got didn't. I would say if you are worried about it don't give it to your bully and send it back!

  5. #5
    Owner/Administrator Become a 4 Paw Member
    I Have Earned Community Veteran Status!
    bullmama's Avatar
    Real Name
    Lisa
    Country
    USA
    Location
    Tucson, Arizona
    Posts
    25,362
    Bulldog(s) Names
    The Home of the Desert Sky Pack
    Trophies
    Likes (Received)
    2312
    Blog Entries
    7

    Default

    Quote Originally Posted by 2BullyMama View Post
    I buy Fromm at a local specialty store... some are vacuum sealed some are not for all the brands in the store, so it must be something they all do. may be call back and you will get a more friendly person to answer your questions
    Same here, sometimes they are, sometimes they are not.


    Sent from my iPhone using Tapatalk

    Everyday is a party when you own a bulldog!
    CLICK HERE to Sponsor a rescue Bulldog!

  6. #6
    Oogle Me on Google Become a 4 Paw Member
    I Have Earned Community Veteran Status!
    RaRett's Avatar
    Country
    USA
    Posts
    1,479
    Bulldog(s) Names
    Missi -- With Gizmo and Hershey never far from my heart
    Trophies
    Likes (Received)
    325

    Default Re: Acana vacuum sealed?

    If you think about the Vacuum seal itself, they probably are all done at the factory (to some extent) but it only takes a little pin prick to let the air in and become 'unsealed' and the bags are mostly paper. I think (only guessing here) that dog food has longer 'shelf life' than say Human food that is vacuum sealed in the grocery store.

    I also agree, if it concerns you, then return it, if it has a different smell or odor, return it, or is discolored, then return it.

  7. #7
    ..........
    Real Name
    Bruce
    Location
    Milwaukee, WI
    Posts
    0
    Bulldog(s) Names
    HRH Princess Gracie, aka: HRH; Princess Amelia Pond, aka: Amy
    Likes (Received)
    1

    Default Re: Acana vacuum sealed?

    Quote Originally Posted by RaRett View Post
    If you think about the Vacuum seal itself, they probably are all done at the factory (to some extent) but it only takes a little pin prick to let the air in and become 'unsealed' and the bags are mostly paper. I think (only guessing here) that dog food has longer 'shelf life' than say Human food that is vacuum sealed in the grocery store.

    I also agree, if it concerns you, then return it, if it has a different smell or odor, return it, or is discolored, then return it.
    I agree.... doesnt take but a pin prick to loose the seal.

  8. #8
    Wrinkle Wiper brileythebully's Avatar
    Real Name
    Dominique
    Country
    USA
    Location
    Houston
    Posts
    106
    Bulldog(s) Names
    Briley
    Likes (Received)
    0

    Default

    @BruceP I used to work at a petstore and we sold a lot of Orijen and acana, every shipment we got in was all vacuum sealed. I don't know if they only do it when they ship to certain places, or what their sealing techniques are. If it worries you, send it back.

  9. #9
    BullyWood Movie Star Become a 4 Paw Member
    I Have Earned Community Veteran Status!
    Bella'sMom's Avatar
    Location
    Eau Claire WI
    Posts
    3,310
    Bulldog(s) Names
    Abby 13 (RIP), Bella (6), Betsy( RIP), Frenchie: Oliver
    Likes (Received)
    15

    Default Re: Acana vacuum sealed?

    every Orijen bag I have gotten was sealed. In fact it is a pain to cut open it is so tight.

    I would keep the bag and if you feel it smells different or causes changes with Ulysses, then return it.

    Always with me

  10. #10
    ..........
    Real Name
    Sandra
    Country
    usa
    Location
    Virginia
    Posts
    7,010
    Bulldog(s) Names
    Sarah aka cow
    Likes (Received)
    3

    Default Re: Acana vacuum sealed?

    i have gotten acana that is sealed and i have gotten it not sealed but if it concerns you return it.

  11. #11
    Bully Bootie Duty Maife's Avatar
    Real Name
    Maia
    Country
    Germany
    Posts
    152
    Bulldog(s) Names
    Ulysses
    Likes (Received)
    0

    Default Re: Acana vacuum sealed?

    So I called again and talked to another person at the pet-shop I ordered it from, and she assured me it was fine and that some bags come sealed and some have air inside. It sounded strange but here's Acana's official response to my email:

    Our ORIJEN and ACANA packaging is designed to preserve the freshness of each bag of food we make. To do this, we use specially designed packaging and an air evacuation process.

    Our foil lined bags are impermeable to oxygen transfer from the outside to the inside and vice versa. Once the bags are sealed, oxygen transfer is impossible. Residual oxygen left in the bag when it is sealed depends on the amount of air withdrawn by our air evacuation system (not to be confused with vacuum packing).

    Air pressure and temperature also contribute to the varied appearance in our packaging; making some bags appear very tight, and others looser. This is a natural variation and does not affect the freshness of the food in the bags.

    While the appearance of our bags may vary, our bags and Air Evacuation process ensure that each bag of naturally preserved ORIJEN and ACANA reaches your pet with maximum freshness and flavour.

    I hope that I have been helpful and please let me know if I can be of further assistance.


    So it appears to be normal. I gotta say I was impressed by how fast they answered me, I think I like Acana even a little more now. So I'm happy to have solved the mystery, and not have had to send those 13kg of food back .

    Not sure I could disclose this message, don't see the damage, but to avoid any problem I'll just leave the important info, which I just found out is published in their FAQ.
    Last edited by Maife; 01-24-2013 at 08:17 PM.

  12. #12
    ..........
    Real Name
    Sandra
    Country
    usa
    Location
    Virginia
    Posts
    7,010
    Bulldog(s) Names
    Sarah aka cow
    Likes (Received)
    3

    Default Re: Acana vacuum sealed?

    awsome

Remove Ads

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •